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YourVoice: Living

Business phones are best answered by a human, rather than a machine

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Q. Karen, what is the best way to answer a business phone? I am often surprised at how unprofessional some people sound on the telephone when answering for a business.

The Dad Game: Six months, two dimes, and one (getting) better Dad

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It's been six months since two dimes started keeping an eye on me from the dresser. They aren't the same ones that started the year in that spot, but that's okay. This isn't really about the dimes; it's about you and me becoming the dads we want to be.

How to host a small wedding without hurting feelings

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Q. Karen, our daughter is getting married in a very small ceremony, per her request, and we are only having immediate family members and a few very close friends.