This is a consumer advice column written by the Better Business Bureau of Northern Indiana. It appears Thursdays in Business.
When looking for lawn care, it's important to do your homework first. Don't leave it to chance that all landscapers have the same goals in mind. That is what consumers are finding with Valparaiso-based My Green Lawn.
Better Business Bureau files show seven complaints referred by consumers have gone unanswered. Many of these consumers paid for services upfront and are still waiting to have services rendered and/or their money back. The complaints to your BBB continue. There are currently four complaints pending.
When deciding upon a lawn care provider, it is best that you learn a little bit about the company before agreeing to do business. By checking the company's BBB Business Review, you can learn several things, such as the number of complaints received, if a company responds to complaints, a company's letter-grade rating, years in service, etc.
It is also good to find out if a business is licensed and insured to do work in your area, if licensing is necessary. You can find this information out by calling the Allen County Building Department at 449-7131.
To view a company's Business Review, visit www.bbb.org or call 1-800-552-4631.
There’s no claim against your Social Security number
Consumers are receiving messages left by a company representative indicating that they are being sued. One call recently received reported the company as DCCR Association. The caller identified himself as Jason Meyers, claiming to be a courier for the Allen County Supreme Court. “Meyers” had a thick, foreign accent and said, “There is a claim against you and your Social Security number from a company called DCCR Association. The company is suing you, and a courier will be by between 12 p.m.-2 to have you sign legal documents. By receiving this message, you have been legally advised and need to call 855-978-1892.”
“Meyers” also said the address in the message, but that was incorrect by two digits.
The consumer did not call the number but instead reported this incident to BBB. This was another scare tactic to get the caller to reveal his Social Security number. The consumer has not received any paperwork from DCCR to date; the BBB called the 855 number, and it is no longer in service.