Her question put me in an awkward situation. We have rules at my office about vacation time, but she really put the guilt trip on me – so much so that I gave her two days off. She hardly said thank you after all of that.
I am not happy about this at all. How can I let her know my feelings? – Annoyed, Dallas
A.: Remember that your assistant is young and in need of guidance. Rather than being upset with her, educate her.
Tell her you are disappointed that she seems ungrateful for your extra effort to make her holiday comfortable. Tell her that you realized how lonely she was for her family and that you made an exception so she could be with them. Explain that you expect her to have the basic manners to say thank you and to go the extra mile at work because you went the extra mile for her.